Customer Relationship Manager
04-06 - years
Pune
04-06 - years
Pune
Rs. 20000 - Rs. 50000
Job Descriptions
Job Summary
We are looking for a proactive Customer Relationship Manager (CRM) to manage customer interactions, maintain strong client relationships, and ensure high customer satisfaction. The candidate will be responsible for handling enquiries, follow-ups, and customer support activities.
Location: Senapati Bapat Road, Pune, Maharashtra
Qualifications
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Any Graduate
Basic Info
Desire candidate profile
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Key Responsibilities Manage and maintain customer relationships and communication. Handle customer enquiries, complaints, and follow-ups. Coordinate with internal departments for order and service support. Maintain customer records and CRM data. Ensure timely response and resolution of customer issues. Conduct regular follow-ups to improve customer satisfaction and retention. Prepare customer reports and feedback records. Support sales and business development activities when required. Required Skills Excellent communication and interpersonal skills. Good customer handling and problem-solving abilities. Basic knowledge of CRM software, Excel, and email communication. Strong coordination and follow-up skills.
Company Hiring For
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Customer Relationship Manager
Company Profile
As a trusted business consultant in Pune and an experienced business coach in Pune, Company has helped countless businesses and professionals unlock their true potential. Through tailored coaching programs and strategic consulting interventions, we guide individuals and organizations towards sustainable growth and success.
