Customer service & Back Ofc Executive
01-03 - years
Pune
01-03 - years
Pune
Rs. 20000 - Rs. 50000
Job Descriptions
Job Description:
We are looking for a customer-focused and organized Customer Service & Back Office Executive to handle customer queries, documentation, data entry, and day-to-day back-office activities. The candidate will be responsible for coordinating with customers and internal teams, maintaining records, and ensuring smooth customer service operations.
Location: Baner, Pune, Maharashtra – India
| JB639 |
Qualifications
-
Any Graduate
Basic Info
Desire candidate profile
-
Key Responsibilities: Handle customer inquiries through phone, email, and other communication channels. Provide accurate information about products, services, orders, and processes. Maintain customer records, documents, and databases. Perform data entry and prepare reports using MS Excel and other office tools. Coordinate with sales, accounts, operations, and other departments. Follow up with customers regarding orders, payments, documentation, and service requests. Handle customer complaints and coordinate for timely resolution. Prepare quotations, invoices, correspondence, and other required documents. Maintain proper filing and records of daily activities. Support the team in regular back-office and administrative tasks.
Company Hiring For
-
Customer service & Back Ofc Executive
Company Profile
Our IoT platform combines hardware, software, and networking into a seamless package, making it easier for manufacturers, service providers, and contractors to stay competitive. From smart monitoring to predictive maintenance, we offer real-time insights and automation for water, waste, and energy industries.
